Compliance
Our status as one of the most well respected pay by phone casino review sites in the industry means that we are 100 percent compliant with the UKGC (United Kingdom Gambling Commission) and the ASA (Advertising Standards Authority), so you can be fully confident in our practices, regardless of whether you are a player or partner.
Every piece of content that we supply has a full degree of accuracy, because we want every visitor to be able to take a maximum level of value from our site and that they leave feeling satisfied.
Terms and Conditions
By making sure that every promotion or piece of advertising material that you see on our website doesn’t include any kind of misleading messages or complicated jargon, we know that this is easy to understand.
To give you peace of mind, we provide information on all of the terms and conditions as well as wagering, deposit and withdrawal requirements.
Every bonus offer that we present is accompanied with the statement ‘Terms Apply’, so it is always worth checking if you are not sure and reading through the terms and conditions – each operator may differ in their own T&Cs.
Emails
It is our policy not to collect email addresses of our customers – if and/or when you receive an email from us, you will always know that it is from us, because it will have our name in the ‘from’ field.
Also, we do not engage in any kind of email marketing campaigns, because we do not want anyone to feel pressured into signing up to anything via email. We also know that it can be annoying to receive an unsolicited email as well, so we operate within the strictest GDPR guidelines.
While our contact page requires you to enter your email address, we will never use this for marketing purposes, such as email outreach campaigns.
While we do use advertising banners, we always make sure that each one on our site is accurate and as up-to-date as possible. We also constantly monitor our banner activity to make sure that our branding and logos are precise. This also applies to the partners that we work with.
Online casinos occasionally change their branding and the strength of the relationships that we have with our partners means that we are constantly kept abreast of any changes, though we stay on top of this.
Our social media strategy is implemented purely as a means of educating you about any changes to the industry or our website. We do not use this as a way to push any kind of offers to you, either organically or through paid ads. Because we pride ourselves as being an authority about online casino, we understand that there is considerably more that goes into making a decision about which online casino to choose than by putting bonuses or offers in front of you and, due to this will often share interesting articles to help assist you.
Push Notifications
This is something that you do not have to worry about, because we do not use them as part of any kind of marketing strategy that we engage in.
Other types of promotion
Video Promotions
You can be confident that you won’t come across us on any kind of promotional video channel, whether this YouTube or Vimeo.
No Paid Advertising
We do not engage in paid advertising, because we want to build naturally through recommendations based on providing quality service that our audience can relate to and get value from. This is one thing that we feel helps to set us apart.
From day one, we aim to start building a relationship with our visitors based on authenticity, integrity and trust and hope this is something which helps to set us apart. Our website, is our only real advertising tool, though every piece of content on there is informative, balanced and brought to you by industry experts who have reviewed each partner site extensively.
By not engaging in any kind of paid marketing activity such as PPC, social media ads, email marketing campaigns, radio and television campaigns or brand ambassadors we know that any new customer is as a result of the educational information and the service that we provide and not any cheap marketing gimmick.
SMS/Telemarketing
By not engaging in any kind of SMS or telemarketing, we know that our visitors use our site, mainly because they want to and not because they felt pressured by any direct or pushy sales campaigns. We are happy however, to speak to you, should you request us to call you about an enquiry via our ‘Contact’ page.
Responsible Gambling
We take responsible gambling particularly seriously and show support to anyone who is looking for help with a problem, whether this be on behalf of someone they know or themselves and, as such, we have provided an entire page on our website to help with this.
This covers how to spot a gambling problem, the signs that you should watch out for, particularly severe signs, how you can help someone or yourself if you think or know that you have a gambling problem and also where you can find different forms of help that is relevant.
Being sensitive to the fact that responsible gambling can be an uncomfortable topic and that some people do not like to talk about or admit to a problem, means that we will never contact you by any via any form of communication with information about this, though do not hesitate to get in touch if you need pointing in the right direction.
Our responsible gambling page features links to a number of highly useful resources that can help, including BeGambleAware.org, GamCare and Gamblers Anonymous all of which are highly reputable in helping with gambling issues. Should you or anyone that you know be suffering from a gambling problem, we urge you to seek advice immediately by sharing this with someone or contacting one of the aforementioned organisations.